Ordering Information

Shipping

Shipping Rates:
Welcome and name signs: $16 each
Silhouettes 48" and under: $24 each
Contact us for shipping costs on large items such as gates and large silhouettes.

We ship via UPS with shipping insurance included up to $200. Buyer is responsible for purchasing more than $200 worth of shipping insurance on item.

All items shown on this web site will be shipped within 4 weeks, but usually much sooner. Please allow 6-8 weeks on custom orders although those usually ship much sooner as well.

We ship anywhere within the continental United States. Hawaii and Alaska will require additional delivery costs and time. We are unable to ship to PO Boxes, APOs, or territories.

Guarantee & Returns

We are proud of our high quality work and craftsmanship and want you to be happy with your purchase. If for some reason you are not pleased with your purchase, simply return the item in original condition within 14 days for a full refund of your purchase price. All you need to do is:

  1. Package the item (including the packing slip)
  2. Mail the item to:
    Big Creek Metal Works
    1425 East Desert View Way
    Nampa, ID 83686

Big Creek Metal Works is not responsible for lost or damaged items.

Sales Tax

6% sales tax is collected from Idaho customers.